Integrated Access Solutions

LET OUR PROCESS GUIDE THE WAY

For all of our projects, we strive for the ultimate professionalism by sticking to a consistent and transparent process. This way you know exactly what to expect throughout all phases of the project and have a clear understanding of how your technology goals are brought to life.

FROM START TO FINISH, AND BEYOND…

Whether you’re a new customer interested in our solutions or an existing customer seeking support, we would love to hear from you. Our talented staff of representatives are knowledgeable, responsive and ready to answer your questions. Our technicians are certified, experienced, and extremely passionate about every project. We take pride in building lifelong relationships with our valued customers. Contact us today!

DISCOVERY PROCESS: Your project begins with a one-on-one conversation where we learn everything about your needs and preferences so we can design a system curated just for you. We’ll take the time to learn about your lifestyle, interests and budget or space constraints. As we learn more, we’ll be able to better tailor the ideal functionality and capabilities for your system.

SYSTEM DESIGN: The next step is taking the information from the initial discovery meetings to craft the design for your system according to your performance priorities and budget qualifications. This proposal gives an overhead explanation of the subsystems for each room in your home. It outlines the features and functionality you can expect from lighting, window treatments, AV, and networking. We’ll discuss it with you and integrate your feedback before moving on to the next stage.

ENGINEERING: Once we have approval on that original proposal, we’ll use cutting-edge Computer Aided Design (CAD) technology and project drawings to create in-depth documentation for our technicians to follow. These plans include the hardware models, labor requirements, low-voltage wiring, lighting load specifications, engineering schematics and rack elevations. By strictly following these plans, we ensure the final project is in line with the approved design.

IMPLEMENTATION PROCESS: At the job site, our staff uses the engineering documentation to lay out all necessary low-voltage wiring and device enclosures. Knowing the unique requirements for various subsystems, our technicians expertly install and test all devices to ensure they work as specified in the original documentation. How long the process takes will depend on the project scope as well as any change orders along the way. If any changes are made during this stage, they’re included in relevant as-built documentation.

SERVICE & SUPPORT: After installation, we ensure our clients enjoy a world-class service experience to keep their technology running smoothly for years. How can you enjoy optimal performance from your system? Every piece of documentation is kept for future service, manufacturer warranties are guaranteed, and our smart home company offers ongoing tech support. Let us craft advanced smart home service plans for you that include 24/7 remote monitoring, network performance tests and priority response times.